Need Help or Facing an Issue?
Let us know and we will make it
If you run into a problem or have a question:
Email: team@getcultd.com
(Be sure to add this email to your favorites or safe-sender list so you never miss an update from us!)
– Make sure you write from the same email linked to the dApp.
Describe the issue clearly:
– Include campaign name (if aplicable), date/time, and what exactly went wrong.
– Add any error messages you saw.
Attach proof:
– Add a short screen recording or screenshots showing the issue.
– Include your wallet address and X handle.
Be specific:
– If you’re asking about rewards, mention the campaign and your leaderboard rank.
– If you’re reporting a bug, describe the steps to reproduce it.
Our support team reviews all cases within 48 hours. Please note: reward distribution and final scoring are handled automatically by the platform and may take up to 48 hours to reflect.